Privacy Policy

Welcome to Grand Box Oregon (the “website”). We value your interest and respect your privacy concerns. To help you understand our policies and your options, we have developed this Privacy Policy to explain how we collect, use, and protect information when you visit our website and use our services. This policy may be updated periodically, so please check back for any changes.

Information Collected by Grand Box Oregon

General Information: We collect and store information that you enter on our website or provide to us in other ways. This includes personally identifiable information such as your name, telephone number, postal and email addresses, and billing information (e.g., credit card details) necessary for reserving, renting, or modifying shipping containers. Most of this information is required to facilitate transactions and improve your experience on our website.

Proxy Information: When you make a reservation or transaction on behalf of someone else, we may collect personal information and preferences related to that individual. You are responsible for obtaining consent from others before providing their information to us.

Information from Other Sources: Periodically, we may obtain personal and non-personal information about you from our affiliates, business partners, and other third-party sources to enhance our service offerings and update account information.

Automatic Information: We automatically collect certain information about your device and browsing activities on our website, including your IP address, web browser type, and pages visited. This helps us customize your user experience and prevent fraudulent activities.

Cookies and Other Web/Mobile Technologies: We use cookies and similar technologies to enhance website functionality, personalize content based on your preferences, and analyze the effectiveness of our features. You can manage cookie preferences through your browser settings, but disabling cookies may limit access to certain features.

Call Recording: For quality assurance and customer service purposes, we may digitally record incoming telephone calls. By continuing with a call after the recording notification, you consent to the recording and potential use of personal information discussed during the call.

We Protect Your Information

We are committed to safeguarding the personal information you provide us. While no system can guarantee absolute security, we have implemented industry-standard security measures to protect against unauthorized access, misuse, or alteration of your information. These measures include encryption of sensitive data, secure storage protocols, and restricted access to authorized personnel only.

Underage Restrictions

Our website is intended for a general audience and does not knowingly collect personal information from children under 13 years of age. If we discover that a child has provided us with personal information, we will delete it immediately.

How Information May Be Used or Shared

We use your personal information for purposes including but not limited to:

• Completing reservations, rentals, or modifications of shipping containers.

• Managing your account and providing customer support.

• Sending updates, notifications, and promotional offers.

• Conducting surveys or improving our products and services.

• Enforcing our Terms of Service and preventing illegal activities.

We may share your information with:

• Trusted third-party service providers who assist in operations such as payment processing and analytics.

• Business partners offering complementary products or services.

• Referring websites that directed you to our website.

• Legal authorities in response to subpoenas, court orders, or other legal processes.

• In connection with corporate transactions or restructuring efforts.

We do not sell your personal information to third parties. Any sharing of information is done in accordance with applicable laws and with your consent when necessary.

Reviews, Comments, and Other Submissions

By submitting content to our website (e.g., reviews, comments, photos), you grant Grand Box Oregon and its affiliates a nonexclusive, royalty-free, worldwide license to use, modify, and display the content for promotional and operational purposes. You are responsible for the content you submit and must comply with our guidelines to avoid legal consequences.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at: Grand Box Oregon, PO Box 154, Grand Ronde, OR 97347. We encourage you to review this Privacy Policy periodically for updates. If you have any legal concerns, we recommend consulting with your legal advisor before taking any action.